CONTACT

Facility Hours

M-Th 5:30am – 7:30pm
Friday 5:30am – 6:00pm
Saturday 8:00am – 2:00pm

Physical Therapy Hours

M-Th 8:00am – 7:00pm
Friday 8:00am – 12:00pm

Office Manager & Patient Liaison

Alexandria Lee

Office Assistants

Megan Rowles

Kaelyn Cary

Kate Hensley

Joyce Yagerline

Billing/Insurance Manager

Joanna Jenkins

Address and phones

FAQ

Do I need a prescription to come to visit physical therapy?

The state of Virginia allows patients to visit physical therapists for basic treatment up to 30 days without a healthcare provider’s prescription. For dry needling and/or continued treatment, we will need your healthcare provider to sign our plan of care. If that plan of care is not signed in those 30 days, we will have to stop treatment.

My doctor suggested for me to go to a certain physical therapy center? I’d rather come here. Is that possible?

You can go wherever you wish to get your physical therapy. For certain specialty services such as occupational therapy, wound care, women’s health and speech therapy, you may have to seek another facility. You can always check with us first to see if we can be of assistance to you.

Is physical therapy covered by insurance?

Yes. We currently participate with Anthem, Optima, Medicare, Tricare on a primary basis. If you have an insurance secondary to Anthem, Optima, Medicare or Tricare, we will participate with it. All other insurances we will file for you. We do not participate or file with Medicaid.

I’ve come here to see my physical therapist. Why am I seeing an assistant?

Some of our therapists work in conjunction with a Physical Therapy Assistant. The PTA works with you for half of the appointment on therapeutic exercises to strengthen your muscles and help with postural issues.

I’ve been a patient here before. Why do I have to fill out forms again?

If there has been a lapse of 45 days between your last appointment, your case is officially discharged. Insurance guidelines, which we follow, mandate that we have you fill out new paperwork. This does due diligence for us so we can see if any of your conditions have changed and we can be up to date with your latest status of health.

Every eight visits, we have you fill out assessment paperwork related to your condition. This is one of the ways that we measure your progress in our care.

If you have questions please contact us

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